Intro to Usability Testing

UMU: intro to usability testing on Tuesday, July 5 from 1:30pm to 5pm

Like any design discipline, user experience is built on a series of core principles and processes. Integral to these is usability testing. There are few experiences for a designer or product owner as illuminating as seeing your users try your design for the first time. This course will teach you to how to conduct a usability test from start to finish.

After attending this course, you’ll have a firm grasp on different kinds of usability testing, what goes into planning and executing a usability test and effectively communicating results to your stakeholders.

Key topics include:

  • Why test?
  • Creating a research plan
  • Recruiting tips and tactics
  • Facilitation techniques
  • Analyzing test data
  • Effectively presenting findings

This course is perfect for:

  • Graphic or print designers exploring UX design practice
  • Digital designers expanding their expertise into user research
  • Digital developers who want to better understand user-centred design
  • Digital team members or product owners tasked with incorporating usability testing into their products


Introducing UMU: user experience design training inspired by practice.

Digital interactions are an integral part of our workplaces and daily lives. Regardless of your industry or role, you can benefit from a better understanding of user experience, or UX. UX design is the practice of creating pleasurable, productive and rewarding interactions through digital channels such as websites, apps, kiosks, software and wearable devices. Today, implementing a good user experience also means expanding beyond the digital and into other service touchpoints like printed material, interactive telephone systems, and in-person exchanges.

Usability Matters has provided user experience research, strategy and design services to hundreds of organizations across dozens of industry verticals. Our 15 years of expertise in the field positions us to deliver targeted training, informed and inspired by real-world practice. We invite you to join our active designers in one or more UMU courses, or to contact us to arrange custom corporate training, tailored to your team and your specific needs!