Usability Matters team at work
PROFIT 500 for 2015 and 2016
UM helped us advance our overall goal of making services client-friendly, and developed real, concrete changes that could help us improve right away.

— Leah Erbe

Case Coordinator, Actors' Fund of Canada

Passion for Projects

We’re lucky enough to have truly interesting projects, and we love our work. We care about people, and this shows in the responsibility and attention we put into our projects.

Ask us Anything: building a culture of research follow up

I got together with Mira and Andrew, who answered your questions about UX research.

Exploring 3 UX trends for 2017

3 UX design trends that are worth diving into further.

Is your site ready for take-off? Design insights from the travel industry

Booking travel is often a stressful experience. Here’s how we’ve helped our airline clients reduce that stress through UX research and design.

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